If there is a fault with your product please contact us within 14 days of purchase and we will email you a returns form. Please fill out this form and return it along with the faulty item within 5 days of receiving it to:

The Edit Cosmetics

18 Union St Claudelands  3214 Hamilton New Zealand

This helps us to understand your reasons for a refund or replacement. We make every effort to ensure your products arrive in the best condition but occasionally damage may occur during shipping so please include a photo of the damaged item as you received it with the returns form.

Please note that within our obligations under the Consumer Guarantees Act we do not offer product refunds or exchanges for a change of mind or dislike of texture or fragrance of a product after purchase. You are welcome to try before you buy! Our expert staff are happy to help you with testers at any of our outlets.